Generation
Information About Legal Topics
Topic 134: Responsibility Of Bank Customers
(revised 10/98)
Do you
record the checks you write and the checks written by your
spouse on your joint checking account? How do you keep track
of your withdrawals at automatic teller machines and payments
made with your debit card? Do you balance your checkbook against
your monthly bank statements? Or do you keep only a general
idea of your checking account balance, to avoid being overdrawn?
The law
regarding banks and bank customers puts a minimum obligation
on the customer to review the monthly bank statement, or else
the customer will be responsible for forged checks written
on the customer's account. Further, laws governing electronic
fund transfers require the customer to detect unauthorized
withdrawals from automatic teller machines and unauthorized
transfers made with debit cards. These laws regarding the
responsibilities of banks and their customers, in the event
of unauthorized account activity, are discussed in the following:
Forged
checks: Who pays?
In general,
a bank is responsible for amounts it pays on its customer's
checks if the customer's signature on the check is forged.
When the customer opens a bank checking account, the customer
signs a signature card. At that time, the bank agrees to compare
checks presented for payment against the signature card to
detect forgeries. For this reason, the bank is responsible
for the amounts of forged checks if the bank fails to detect
forgeries on checks it pays.
However,
the customer has some obligation before he is free of responsibility
for forged checks on his account. The customer must review
the checks returned in his monthly bank statement to initially
discover the forgery. If within a reasonable time after receiving
the check in the bank statement the customer fails to discover
that the bank has paid on a forgery, the customer is not entitled
to have his account recredited for the amount of the check.
If a customer
is not in the habit of reconciling his bank statement, he
may not detect forgeries in a timely fashion. Unless the checks
returned in the bank statement are reviewed monthly, forgeries
of the account balance will not be detected until the account
balance goes below zero and the bank begins bouncing checks
on the account. In this case the customer is not entitled
to demand that the bank recredit the account for the amount
of the forged checks.
Unauthorized
automatic teller machine withdrawals or unauthorized use of
debit cards: Who pays?
The law
governing electronic fund transfers allows the bank customer
2 business days after receiving notice of the loss or theft
to notify the bank of unauthorized machine withdrawals. If
the customer provides this timely notice of unauthorized withdrawals
or transfers, the customer's liability will not exceed $50.
However, if the customer fails to notify the bank within 2
business days of the notice of the theft or loss, the customer
can be liable for up to $500 for withdrawals that occurred
because of the customer's delay. Further, the customer may
be liable for up to $500 if the customer fails to notify the
bank of a lost automatic teller machine access card within
two days of the loss. If a loss is not reported by the customer
within sixty days of the transmitting of a statement that
shows the unauthorized transfer, the customer's liability
can be unlimited.
Here are
a few steps you can follow to avoid checking account problems:
- record
all checks written, by number and also date.
- examine
each new check order for correct sequential numbering and
use checks in sequential order only.
- if
a check is missing from the sequential order, report it
to your bank immediately by phone, then follow up with a
written notice.
- notify
the bank immediately, by phone, then in writing, of a lost
of stolen checkbook or debit card.
- keep
your automatic teller machine personal identification number
secret. If you write the number down, keep it separate from
the card.
- reconcile
the monthly bank statement with your record of checks immediately
upon receipt of the bank statement.
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